Contact Us & FAQ

Contact form

FAQ

What are your shipping times like?

Due to our current process in the infancy of our production, we take approximately 20 days to get the orders to your doorstep. At that point the order will be shipped and you will be notified. This time is due to decrease as the process becomes more streamlined.

Do you offer returns?

Unfortunately we don't accept returns unless the item itself is faulty. If there is a problem with your product, please let us know and we will work hard to rectify the issue

Cheers, The Tidal Team